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Barry TrottCUSTOMER STORY

Increasing visibility of the library collection

After launching NoveList Select at their library, Sharron Smith, Manager of Readers' Advisory Services at the Kitchener Public Library, reports that their staff and the public are very pleased with the service:

“...staff are finding that they are using the resources from NoveList much more frequently now that the content is available within our OPAC."

"Overwhelmingly, the response has been positive and staff are finding that they are using the resources from NoveList much more frequently now that the content is available within our OPAC."

A branch manager at Kitchener expands on the positive impact NoveList Select is having at their library:

"Novelist Select has been an absolute boon to branch staff. Time limitations due to multitasking at the desk (circ, ref, phone, clerical duties) have frequently curtailed customer interaction. But now we have been able to quickly make author or title recommendations, point out series information, all of which has provided a terrific dialogue with customers. They feel it's a wonderful product. Customers have quickly grasped the potential and expressed pleasure in being able to find "something similar" quickly."

As the librarians at the Kitchener Public Library experienced, NoveList Select is a great way to put reading recommendations where readers are most likely to find them--in the OPAC! This will increase visibility and circulation of your entire collection!


Want to know more about NoveList Plus, NoveList Select, or LibraryAware? Schedule a custom demo.