July 6, 2020

Extended LibraryAware live chat service

Our team strives to help our LibraryAware customers get setup as well as help you work through any issues that may arise with the product. A few years back, we started offering live chat support for LibraryAware customers, and it has been very well received. The LibraryAware product has greatly benefited from this real-time support. 

June 26, 2020

Promotions are now Folders in LibraryAware

After hearing that many LibraryAware customers use promotions to store and organize their outreach and communication materials, we have changed “Promotions” to “Folders” and have introduced new tools that allow users to find, edit and publish files quickly.  

June 9, 2020

Using LibraryAware to communicate with staff

We are all experiencing continuous updates and changes to protocol. Your staff should be at the top of your list when communicating updates. Email newsletters are an effective way to make a meaningful connection with your library community, and the same is true for connecting with your staff, especially in these times of social distancing. 

June 2, 2020

Campaign Guides are coming to LibraryAware

Communicating clearly and effectively is critical, particularly during a crisis, or when people have limited connectivity, or when information is constantly changing. Like now. And one of the best ways to make sure your message is received is to use a variety of channels with a consistent message.  

May 5, 2020

Save time by scheduling social posts in LibraryAware

No matter the day or the circumstances, we all have tasks we’d like to make more efficient. We've got some LibraryAware tips for you.

February 20, 2020

Bigger, Bolder, Better: New widget sizes are here!

Creating higher resolution images sized right for social media and large enough for in-library screens is now possible in LibraryAware. That means you can create all your digital communications in one program, using the curated library-focused images and professionally designed templates you love. And with our new widget sizes, you’ll get sharp images even on a big screen. It’s all possible through these wonderful things called widgets.

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