January 23, 2019

Committing to the needs of our LibraryAware customers

Written by:
Jenny Schafer

Tags: ,

If you use LibraryAware, you probably received an invitation – or *cough* 3 – to take our survey a few months ago. We were overwhelmed, in the best way possible, by your response. More than 700 of you answered our questions about how you use LibraryAware, what features are important to you, and your ideas for its future. Thank you, thank you, thank you! Here’s a taste of what we heard and what you can expect in 2019. 

How You Use LibraryAware

A majority of you (64%) use LibraryAware daily or weekly, and you use it to create:

  • Print items, like flyers, posters, and bookmarks: 80%
  • Custom email newsletters: 29%
  • NextReads recommendations newsletters: 24%
  • Other types of emails: 19%
  • Social media posts: 20%
  • Book rivers and widgets: 9%

Why You Use LibraryAware

As you might guess from the name LibraryAware, we set out to create a software that would empower libraries and (extremely busy) librarians to meet their community outreach goals. And the LibraryAware attributes you ranked as most important reinforce our mission:

  • Library-specific images and templates you can use quickly
  • The ability to include library branding on materials
  • Book and AV titles that match your collections

What’s Next for LibraryAware

Let’s be real… You had some constructive criticism for us, too. In the months ahead, you’ll hear about changes to LibraryAware stemming directly from your survey feedback. For example, a common request among the survey comments was to have templates available earlier for key programs and holidays, so we’re making that happen. I’m happy to announce that our Summer Reading Program 2019 templates are ready right now! Search “summer reading” under flyer-signs or flyer-events in LibraryAware to find them.

Don’t Be a Stranger

The survey may be over, but we want to keep the conversation going. I’ll be at ALA Midwinter in EBSCO booth #1509, or you can email us any time at novelist@ebsco.com.  


Jenny Schafer is a Product Manager for NoveList. 





Add Comment

Other EBSCO Sites +