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Tell Us What You (Really) Think: Results of the NoveList Survey

Post by NoveList
Posted August 08, 2013 in NoveList Plus, NoveList Select, Special Announcements

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In May, we sent out a survey (“Tell Us What You Think”) asking for feedback about NoveList. We got an amazing number of responses (713) – more than we expected! And we were thrilled by the thoughtful comments many of you wrote in. We’re taking time to process all the results, but we wanted to share some initial results.

People who completed the survey have a wide range of responsibilities, from doing behind-the-scenes work such as cataloging and collection development to front line duties. Respondents included librarians as well as library managers and a few volunteers and patrons.
 

We asked: how often do you use NoveList?

70% of you use NoveList once a week or more. The survey showed us that NoveList users are extremely passionate about helping readers and NoveList is a great tool to help with that.  

 

We asked: do you show your patrons how to use NoveList?

80% said YES! This is great because showing readers how easy it is to find information in NoveList empowers them to use NoveList again and allows you the opportunity to show off the resources your library subscribes to. 

 

 

We asked: how easy is it to find information in NoveList?

55% of you said extremely easy or very easy. We hope to improve this score in the coming year by highlighting search strategies and tips. Remind your colleagues to subscribe to our newsletters as one way to get tips on using NoveList. 

 

84% of you find NoveList content extremely useful or very useful. 

This is what we're all about! We provide you with the content that helps you connect readers with books they are sure to love. 

With more than 1,000 individual comments, our staff have spent a lot of time reading through each every one. Many of your comments contained questions or suggestions about features that we already have in NoveList. We're working on highlighting those features.

Some of your comments contained suggestions for new features or improvements. We'll keep you informed as we put those in place. In fact, we'll be conducting some small focus groups this month about a new feature that we can't wait to tell you about. Stay tuned! 

Thank you again for your time and the thought you put into completing the survey. If you have questions, comments, or feedback you can email us any time at NoveList@ebscohost.com.