Our Departments

Our Departments at EBSCO Publishing

  • Accounting and Facilities
    Accounting administers all AP and AR, order processing, purchasing, commission and royalty payments. The Facilities team handles the upkeep and maintenance of the EP campus.
  • Business Development
    The Business Development group focuses on the identification, assessment and implementation of new opportunities for revenue and growth.
  • Customer Satisfaction
    The Customer Satisfaction group strives to exceed the expectations of our customers and provides top-notch technical support, relationship management, and training.
  • Editorial
    Editorial is the team that secures subscriptions to EP's licensed periodicals content and processes the content for inclusion in our database offerings.
  • Food Services
    The Riverside Café offers hot and cold breakfast, a complete lunch selection including salad bar and Panini station, and take-home dinners to the 700+ employees working daily in Ipswich.
  • Human Resources
    HR focuses on all aspects of our most-valued asset, our 1,000+ employees - including compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, training, and more.
  • Medical Products & Services
    EBSCO provides integrated content solutions for health care professionals to enhance patient care, improve access to the best available evidence, educate patients, add value to electronic health records and more.
  • NoveList
    NoveList, a product center of EBSCO Publishing, is based in Durham, NC and is a leading electronic readers' advisory resource for public and school libraries.
  • Product Management
    Product Management works with groups across EP to set the strategy for product lines, evaluate competitors, identify new content, and selects databases to round out the product portfolio on EBSCOhost.
  • Project Management Office
    The Project Management Office (PMO) is responsible for the tracking and management of projects from the original idea, through project approval, scheduling, development, and release.
  • Sales & Marketing
    Sales is responsible for servicing all existing business relationships, generating new sales, and directing growth plans. Marketing coordinates conferences and sales meetings, RFP submissions, and marketing collateral.
  • Technology & Services
    The Technology and Services teams develop cutting edge Web and Search Technology to allow researchers around the globe to find the information they need.